Ramada Vallejo Near Six Flags Discovery Kingdom

We liked the fact that the Ramada Inn staff were helpful in finding us a room as when we arrived with Booked.net confirmation letter in hand they had no record of our reservation made weeks' ago through Booked.net and it was 4:00 P.M. on a Saturday in the midst of the busiest tourist season.The desk clerk was not only helpful, but courteous, even taking the time to physically show us where the elevator was located.

When we arrived home, we found online that there were "Pending Charges" on our visa card for twice the price of the room, plus an additonal charge, making the billing for 2 1/2 times the agreed upon rate for the room. We have been in contact with visa with regard to this error.

The fridge

The hotel is very outdated. Te ac in the Room did not work And it was 98 deegres outside. The bed had springs coming out and the sheets were torn, so we're the curtains! Very ugly room!

The hotel was easy to access from the highway........other than access nothing.

If we had not arrived so late I would not have stayed at this hotel and I will not be staying at this Hotel again. Rooms were "picked up" but "not clean" (I would not walk bare foot on carpets) and Hot. A/C was loud and just barely cooled the room off. But, had to turn off the A/C so I could sleep. No towels, called to receptionist to have towels brought to the room, two calls later (30 minutes) and towels finally arraived. Abandoned cars in the parking lot, building needs maintenace and cleaned up badly, landscape is ran down.....this hotel is ran down and is in dire need of CLEANING and up dating!! My son was traveling with me and had to change rooms "TWO" times, first room had not be cleaned/ serviced since used, second room could not open the door to enter and the third room was serviced but needed towels as well.

The beds were nice, and having a microwave and fridge made it convenient since we had our kids.

I did not like the fact that there was no HBO

Some of the staff was rude. The door lock to my room 306 broke. The magnetic key cards almost never worked. I had 6 different sets of keys and the staff accused me of not doing it right. When the door lock to my room completely broke (handle mechanically broke), we were put into a 1 king bed room with pull out couch. We were told this was an upgrade. I needed 2 queen beds for my older children and myself. The pull out couch was a metal mesh hammock and completely unusable. It was sagging without anyone in it. We ended up having to sleep with all 3 in the King bed. None of us got much sleep. The staff was not able to make adjustments to our bill, although we did not receive what we had paid for. I asked for the manager but he was never on site. I left a note for the manager but he never contacted me. I would never stay there again. Very disappointing and frustrating. Very bad service from the staff. Nobody really cared about us customers.

it was available in a busy period.

This hotel was below the standard I would expect from Ramada Inn, it is well past its refresh date and needs a make-over.

The staff, particularly the woman who was making waffles in the morning. Lovely!

Very old facility and pretty run down. The pool was freezing and had big marks in the bottom, the drapes in the room were totally falling apart, the air conditioner in the room hardly worked. Seems to me that corporate should be putting some money back into this particular Ramada in order to get it clean and up to date. The staff seems to be doing all they can with what they have to work with.

It was close the Six Flags... but I would never stay there again. It was dirty, breakfast did not have enough chairs, tables were not clean, carpet was dirty, they charged us a 100.00 fee for damages and towels up front. The pool area had 2 doors and the one near the hotel room was locked at all times so we had to walk around the entire hotel to the front desk and enter again.

I would never stay there again. It was dirty, breakfast did not have enough chairs, tables were not clean, carpet was dirty, they charged us a 100.00 fee for damages and towels up front. The pool area had 2 doors and the one near the hotel room was locked at all times so we had to walk around the entire hotel to the front desk and enter again.

O hotel é mal cuidado, sujo, café da manhã horrivel total falta de higenie, pessima escolha.